06 August 2004

Thwarted by bureaucracy, Australian style

Was wondering if anyone else has been thwarted by bureaucracy recently? You know, you have something in mind for the benefit of everyone, and you start to make enquiries about how to go about it. It seems possible, so you proceed, only to find out part way through that some other person/department needs to be involved. Suddenly, things get way more complex than they need to be, and after much effort (you persist only on principle), the decision about your original idea/approach finally comes back :
- NO, or
- Yes, but you’ll have to do a, b, c,….z in order for this to happen

A friend who works for a large, Australian company was recently thwarted by bureaucracy in an attempt to get a door opening in the opposite direction in the Mens toilets in his office. He had everyone’s health and safety in mind. What could simply have been $200 unscrewing and rescrewing of hinges, turned out to be a $2000 internal services quote that was, not surprisingly, knocked back.

(I have lots of similar things happening around me, but not so interesting to tell).

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